Monday, August 26, 2013

Small World (I am Lucky to Work in Yarn.)

Every summer I join a few friends for a weekend of fun and games up in Spring Green, Wi. There's a wonderful place up there called American Players Theater. They do a half dozen plays in rep every summer.

We've been going once or twice a year for 15 years or more. This year we're going to see Rosencrantz and Guildenstern are Dead and Too Many Husbands. No Shakespeare. I am not a fan. (I know, I'm a heathen.) But I do love Shaw and his ilk. That drawing room comedy sucks me in every time.

Up until the last couple of years, there was only one, outdoor, stage. That means you're at the mercy of the weather. We saw Cat on a Hot Tin Roof wearing long johns and shivering under blankets. We've also melted under 95 degree sun. Part of the fun is never being sure what you'll get. Nowadays, they have an indoor stage too which makes things a little easier to plan. Of course you can never predict rain, but you have a better shot of being comfortable during that August matinee if you are indoors.

This morning, I needed to call the box office to get a few details of our upcoming trip straightened up.

Me: Hello, my name is Beth Casey. I have some questions about our upcoming visit.
Her: Sure thing, how can I help?
Me: We'll be there during open house weekend. How should we make arrangements for the Inside Out Tour.
Her: Lengthy explanation.
Me: Super, got it! Thanks for everything. We love coming to visit.
Her: Thank you too! You know, I'm a big fan, I love your yarn.
Me: Thanks! (Blush)

I'm not naive enough to think that this person knew my name without the help of caller ID flashing "Lorna's Laces".  But still, how cool is it that? How often do you make a random customer service call and have the person on the other end know your work?

I can't say it too often. I am lucky to work in yarn.

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